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Serenity formula in detail

Health charter



Access to the campsite and to your accommodation or pitch is not subject to the presentation of a health pass.

However, to ensure that your holiday goes smoothly, we remind you that when you are out and about access to  la piscine du Petit Port, visiting the area, access to museums, shows, entertainment venues, cinemas, etc, are subject to the presentation of a health pass by all adults from 21st July and access to bars and restaurants from 1st August (included le Cours d’Ô ).


If you live outside of France:

Non-vaccinated people (fully vaccinated), must present a negative PCR test or antigen test carried out less than 72 hours before departure.

Non-vaccinated people travelling from the United Kingdom, Portugal, Cyprus, Netherlands and Greece, must carry out a test less than 24 hours before departure.

To ensure we all enjoy this summer holiday together, please be careful and continue to carry out preventative measures.


In the context of the current health crisis, Nantes Camping is committed to protecting your holidays with the implementation of 2 specific measures:


– A reinforced health charter: discover the charter in detail below

– Serenity Stay Formula (free cancellation of your reservation until D-14): Details here >>




Nantes Camping is committed to:


♣ Respect all the recommendations of the health authorities when dealing with COVID-19, in terms of cleaning, respect for barrier gestures, protective measures and distance.


♣ Communicate the preventive measures to be implemented in the face of the risks of transmission of COVID-19, to employees and customers of Nantes Camping.


♣ Train employees in barrier gestures and health standards and provide them with protective Equipment.


♣ Put up signage encouraging social distancing of 1 million in reception areas: at the campsite reception, at the restaurant, in the toilet blocks etc.


♣ Offer hydroalcoholic gel to customers and staff in common areas, and invite everyone to use it systematically.


♣ Reinforce the cleaning and disinfection of accommodation and common areas with cleaning-disinfection products and ensure ventilation of the mobile home before the accommodation is made available.


♣ Simplify the arrival procedures with the “fast check-in” in order to limit the length of time at the campsite reception.


♣ Establish and apply reinforced access and health security instructions specific to recreational areas (children’s games and mini-golf) in accordance with the recommendations of the health authorities.


♣ Help deploy the sanitary control plan in catering in accordance with the recommendations of the health authorities (subcontractor)


♣ Apply the risk management protocol in the event of a suspected contagion to COVID-19 in a client or an employee in accordance with the recommendations of the health authorities.



The areas covered by these 10 points are:


♦ All of the activities carried out on the campsite (accommodation, reception, cleaning and entertainment).                           


♦ Analysis of flows and circulation, spaces, organizational, human and material protocols.                                                            


♦ Communication with customers, employees, subcontractors, stakeholders and suppliers.                                                         


♦ Maintenance over time of procedures, or even of a new health culture.                                                                                           


(some concrete examples)




Creation of a second reception desk and installation of protective plexiglass.
Development of an outdoor waiting area with the installation of a hand basin and the provision of soap and hydroalcoholic gel.
Implementation of traffic and spacing signage aimed at respecting social distances.

Every morning from 8h to 9h, cleaning protocol and total disinfection of the reception every day before opening


Protective measures

Hand cleaning before entering the campsite reception.




Closure of 1 urinal out of 2 (showers and sinks have the space necessary to respect social distances).
Installation of traffic and spacing signage.

Every day from 6 am to 8 am, and from noon to 1.30 pm protocol for cleaning and total disinfection of the sanitary facilities.

Protective measures
Hand washing with soap and / or hydroalcoholic gel before entering the toilet block.



Ventilation of the cottage before and during cleaning
Reinforced cleaning protocol (minimum 1 hour per cottage)
Traditional cleaning of the entire cottage + disinfection of contact areas with a virucidal disinfectant and dry steam.
Disinfection of cleaning equipment between each cottage.

Protective measures
Hand cleaning, wearing disposable gloves and masks for cleaning personnel.
HACCP training for cleaning staff


Book peacefully now